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Context Help

If you lose your way inside our Control Panel, the first step you should take is to click the Help button, which is visible on each page. A pop-up window will show up. It includes thorough info about all the operations that you can carry out on the given page. Each pop-up window opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive library of educational video clips explaining how to use our web hosting Control Panel. They're created for those of you who want to see how things are being done instead of only reading articles. In this way, anyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the answer you need, have a look at our extensive FAQ section, which includes questions asked by real individuals and provides practical solutions. We frequently update our Frequently Asked Questions section with new entries in order to embrace all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, we have a fantastic team of customer service technicians available 24/7/365 and eager to help you with any issue. Each trouble ticket you submit will be replied to within one hour (the average response time being just 20 mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com